Order Status Key
Processing: Your payment has been received and your order is being prepared. For non-custom orders, please allow 3-5 business days for your order to be processed, and an additional 3-5 business days for it to be delivered. For custom orders, the estimate is the same after we have received your approval of our proofs. Note that delivery dates are estimates and are not guaranteed.
Completed: Your order has been fulfilled/shipped. For more detailed tracking updates, click the tracking link under “Order updates” or in your order email.